Place a finger on the map to zoom in.
 
Open Today Until 9 PM
Club Avalon

Club Avalon is our unique approach to concierge — a way of infusing resort-inspired services throughout the entire Avalon experience. From the minute you arrive and especially if you call Avalon home, there's no convenience, amenity, detail or desire that Club Avalon can't thoughtfully and expertly fulfill. With different levels of service, you can savor life at Avalon for a day, for an evening or always.

Services Provided by Club Avalon

Concierge offers bag check to shopping guests during property hours to ensure they fully enjoy themselves without having to worry about carrying your belongings!

Our Concierge booth is stocked with complimentary items guests may request such as bottled water, Chapstick, mints, and first aid.

Avalon Gift Cards are available at Concierge which can be redeemed at participating retailers and restaurants. The gift cards can be purchased with funds from $5 to $500 with a $3 service fee per activation.

Concierge provides scavenger hunt maps and clue sheets to those wanting to complete our famous Avalon Squirrel Scavenger Hunt.

Concierge provides all guests and residents with complimentary umbrellas and blankets, when available.

Our team can assist with planning corporate outings or private events like birthday parties, picnics in The Plaza, scavenger hunts, marriage proposals and gender reveals!* Make sure to stop by concierge on your birthday to grab a complimentary glass of wine and a birthday pin!

Avalon concierge will coordinate with security to complete your lost & found inquiry.

Not only is Avalon a dog-friendly property, but our Concierge team provides water and dog treats to all our fur friends.

Concierge will prepare a picnic basket with your requested meal from an Avalon restaurant for you to pick up and enjoy in The Plaza (upon availability). *

Concierge provides all guests and residents with complimentary phone charging at the Concierge desk, during operating hours.

Concierge may provide guests with media passes, necessary for any professional photography on property, at the Concierge desk. Approval from property management required for larger productions.

Concierge will provide information on our vast assortment of retailers and restaurants, as well as upcoming Avalon events!

All Avalon restaurant menus are available to view at Concierge. Reservations available upon request.

Our team can arrange transportation around property by using our GEM cart (upon availability), transportation off property, and car detailing with our preferred car services. * Avalon’s Security team is also able to assist guests with car battery issues.

Concierge provides all guests and residents with complimentary wheelchair and stroller rental, from the Concierge desk (based on availability)

Meet Your Concierge

Tanya
Concierge Manager

"My day at Avalon would start by having brunch at Cru, followed by a matinée showing at Regal, and ending it at Kona to enjoy their happy hour specials."

Alex
Concierge

"One thing you may not know about Avalon is the money that’s collected from the water fountains gets donated to local non-profit organizations!"

Kristin
Concierge

"The restaurant I would recommend to a new guest at Avalon is The El Felix.  This "Mex-Tex" restaurant is stylish, fun and upscale with a cool, laid back vibe. You can't go wrong with their vast menu which offers everything from chips, dips, enchiladas, tacos, etc... And, I can't forget to mention the killer margaritas, dog friendly patio and happy/lunch hour specials. Salud!"

Farah
Concierge

"My perfect day at Avalon would be to shop, dine, sip and stroll down along the Boulevard, and then visit the Plaza to enjoy Avalon Nights Live! I would end the day by staying at The Hotel at Avalon and enjoy the full service amenities."

Maggie
Concierge

"My perfect day at Avalon would be pampering myself, sipping and shopping! After treating myself to a delicious scoop of Jeni’s ice cream, I’d head over to Regal to catch a movie with my family."

Alex
Concierge

"My favorite thing about Avalon is the variety.  From counting your steps down the boulevard, enjoying one of our signature events, or discovering new dinner favorites; you’ll never be lacking for something to do here at Avalon.”

The Club Avalon Black Card

A membership-based reward program that gives you the ultimate in luxury convenience through an unparalleled level of personal attention and exclusive perks, inside and outside of Avalon. Your Black Card opens the very best of what Avalon has to offer. Elevate your Avalon Experience today!

Become an Avalon Insider

Sign up to be the first to know what's happening at Avalon, including special events and promotions.