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Open Today Until 9 PM

Club Avalon

Club Avalon is our unique approach to concierge — a way of infusing resort-inspired services throughout the entire Avalon experience. From the minute you arrive and especially if you call Avalon home, there's no convenience, amenity, detail or desire that Club Avalon can't thoughtfully and expertly fulfill. With different levels of service, you can savor life at Avalon for a day, for an evening or always.

Services Provided by Club Avalon

Concierge offers bag check to shopping guests during property hours to ensure they fully enjoy themselves without having to worry about carrying your belongings!

Our Concierge booth is stocked with complimentary items guests may request such as bottled water, Chapstick, mints, and first aid.

Avalon Gift Cards are available at Concierge which can be redeemed at participating retailers and restaurants. The gift cards can be purchased with funds from $5 to $500 with a $3 service fee per activation.

Concierge provides scavenger hunt maps and clue sheets to those wanting to complete our famous Avalon Squirrel Scavenger Hunt.

Concierge provides all guests and residents with complimentary umbrellas and blankets, when available.

Our team can assist with planning corporate outings or private events like birthday parties, picnics in The Plaza, scavenger hunts, marriage proposals and gender reveals!* Make sure to stop by concierge on your birthday to grab a complimentary glass of wine and a birthday pin!

Avalon concierge will coordinate with security to complete your lost & found inquiry.

Reserve a 45-minute photography session to capture your visit to Avalon! This is a great way to remember birthdays, gender reveals, anniversaries, engagements, or just a night out! Each session will be $50 for 45 minutes and you will receive a link to the photos after your session. This is offered Friday-Sunday with a 72 hours’ notice. Make sure to call Concierge at 770-765-1000 or email experiencemakers@experienceavalon.com to book your session so you can remember your Moments on the Boulevard!

Not only is Avalon a dog-friendly property, but our Concierge team provides water and dog treats to all our fur friends.

Concierge will prepare a picnic basket with your requested meal from an Avalon restaurant for you to pick up and enjoy!

A few things to note: Picnic services are available April-October, any day of the week, during the hours of 11am-7pm. We request that guests give at least one week’s notice for booking a picnic. You can schedule a picnic for up to two hours, and there is space for four to six people at the table, depending on what you’re comfortable with. We are able to set this up for you in The Plaza, Palmer Plaza, The Living Room, or Ron’s Place, based on availability + date. We ask that you limit the items you bring, so we can avoid interrupting other guests. Small décor items, such as balloons, may be allowed, but need to be approved by Concierge first. We will provide the table, seating pillows, decorative pillows, table décor, greeting sign, picnic basket, bottled water, and ice bucket. The only fee required is a $25 donation to The Giving Kitchen, a non-profit organization that provides emergency assistance to food service workers in crisis. Donations made cannot be refunded.

Concierge provides all guests and residents with complimentary phone charging at the Concierge desk, during operating hours.

Concierge may provide guests with media passes, necessary for any professional photography on property, at the Concierge desk. Approval from property management required for larger productions.

Concierge will provide information on our vast assortment of retailers and restaurants, as well as upcoming Avalon events!

All Avalon restaurant menus are available to view at Concierge. Reservations available upon request.

Our team can arrange transportation around property by using our GEM cart (upon availability), transportation off property, and car detailing with our preferred car services. * Avalon’s Security team is also able to assist guests with car battery issues.

Concierge provides all guests and residents with complimentary wheelchair and stroller rental, from the Concierge desk (based on availability)

Meet Your Concierge

Tanya
Director of Concierge Services

"My day at Avalon would start by having brunch at Cru, followed by a matinée showing at Regal, and ending it at Kona to enjoy their happy hour specials."

Kathy An
Assistant Concierge Manager

A fun day for me at Avalon would be to start with lunch at Rumi’s and order their amazing Chilean Sea Bass. I would then head over to Sundance and treat myself to one of their beautiful Southwest, Artesian-made Turquoise pieces of jewelry. Next, I will stop by Chanel to have one of their Makeup Artists help me choose a new lip-gloss that will accent my new jewelry from Sundance. I will end my day by meeting a friend at the rooftop bar at The Cape for a tasty cocktail.

Constance
Concierge

My favorite thing about Avalon is simply the ambience.  Walking down the music-filled boulevard enjoying a “sippy sip” from Barley Garden or a delicious waffle cone from Jeni’s is a total vibe in itself.  Although, there is no question that shopping temptations are abundant here and many shops have whispered my name, most recently, Kendra Scott’s brilliant jewels.

The Club Avalon Black Card

A membership-based reward program that gives you the ultimate in luxury convenience through an unparalleled level of personal attention and exclusive perks, inside and outside of Avalon. Your Black Card opens the very best of what Avalon has to offer. Elevate your Avalon Experience today!

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